Frequently Asked Questions (FAQ)
We pride ourselves on our reliability and commitment to excellence in every transfer. Whether you need a quick airport pickup or a custom tour, we are dedicated to providing a safe, punctual, and professional transportation experience across Albania. Explore our services and let us handle your journey with care.
How do I find my driver at Tirana international airport (TIA)?
Your driver will be waiting for you in the Arrivals Hall, immediately after you pass through customs and collect your luggage. They will be holding a clear sign with your name on it.
What happens if my flight is delayed?
Don't worry! We monitor all flight arrivals in real-time. Your driver will adjust the pickup time accordingly at no extra cost. We wait for you regardless of the delay.
Is the price per person or per vehicle?
All our prices are per vehicle, not per person. This makes our private transfers a cost-effective choice for families and small groups.
Are there any hidden fees or extra charges for luggage?
No. Our pricing is fixed and transparent. The price you see includes VAT, luggage, road tolls, and wait time. There are no surprises at the end of your ride.
Do you provide child seats?
Yes, your family’s safety is our priority. We offer age-appropriate child seats and boosters upon request. Please make sure to mention this during your booking.
Can I pay with a credit card or PayPal?
Yes. We accept secure payments via PayPal, which allows you to pay using your PayPal balance or any major credit/debit card.
Do you offer transfers to other cities like Sarandë, Vlorë, or Durrës?
Absolutely. We provide door-to-door transfers to any destination in Albania. You can find our most popular routes on the "Our services" section of our site.
What makes Stef&Stam Airport Transfers different?
We combine comfort, style, and reliability with personalized service. Our experienced drivers and modern vehicles ensure punctuality, safety, and a first-class travel experience in Albania,turning every trip into a memorable experience.